Software Updates
Running Digitizer on Windows 10.
IMPORTANT: Windows 10 upgrade - “Unable to access Sentinel Run-time Environment (H0033)” when trying to start Digitizer. Download the instructions
Software Currently being supported:
Digitizer MBX 4.5
Digitizer MBX Version 4.5H Update
This update is available for users of Digitizer MBX V4.5 C/C R2/E/F
New features and improvements:
- MC15000 Wi-Fi function added
- Compatibility with MC14000
- Compatibility with MC500E/450E/400E
- Resolves minor issues from the previous version
Digitizer Jr. 4.5
Digitizer Jr Version 4.5H Update
This update is available for users of Digitizer Jr V4.5 C//E/F
New features and improvements:
- MC15000 Wi-Fi function added
- Compatibility with MC14000
- Compatibility with MC500E/450E/400E
- Resolves minor issues from the previous version
The following Software is no longer supported but has updates available:
Digitizer Pro/MB
For owners of Digitizer Pro/MB version 1 and 2(For Windows XP, Vista, and 7)
Digitizer 10000
(For Windows XP Service Pack 2 and earlier operating systems)
Digitizer 10000 – Ver 2.0
For MC10001, MC10000 Ver.3.0, MC9500 & MC300E New features including Design Gallery.
Several improvements on Version 1.2K and Version 1.3J or earlier
As of December 1, 2014, support has officially ended for the following programs:
- Scan n Sew PC
- Customizer 2000
- Customizer 10000
- Digitizer 2000
- Digitizer 10000
- Digitizer Pro/MB v 1 and 2
Dongles for the Digitizers mentioned above are no longer available, so should you lose or break your dongle, or if the dongle fails, there will be no replacements.
If your current Digitizer 10000, Digitizer Pro/MB v 1 and 2 dongle currently works, you can take advantage of upgrading to the latest version of Digitizer MBX v 4.5 with all of its great new features.
Upgrade eligibility as follows:
Please contact your authorized Janome dealer for pricing.
For problems or questions on Digitizer 4.0 , 4.5 or Customizer please search the Janome Forum
If you can not find the answer to your problem on the Janome Forum please complete the following FORM.
