Forum Home | Quilting

Topic

Katiekat
By: Katiekat
Posts: 1
Quilt Maker 15000 Upgrade
I have ordered the upgrade for my MC15000 v2. Is this something that I can perform? Does anyone know or done this?

I was wondering if I need to take my machine in for this upgrade.

Thanks
Replies

  1. RE: Quilt Maker 15000 Upgrade

    Yes, you need to take your machine into your dealer as there is a hardware change, as well as the software. The needle threader is new or has a replacement part. There is also a new P foot and shank for the drop feet. Take those parts in with your machine - there is a slot for the P foot and if you have your regular sewing foot on your machine, you'll have what's required. Those 2 parts are suppose to be free as well as the software upgrade.

    There is also a kit that is available at the time of the upgrade, as the machine is becoming the same as the 15000 Quilt Maker, which comes with these parts, as well as all those that we have with our 15000 pre- Version 3. The upgrade is free, but the kit has a cost, $149. in the US and $189. in Canada. In the kit are the HP (high performance) needle plate, HP foot, Ruler foot, and a new open toe darning foot. The reason for the new shaft that our drop off feet fit and the new embroidery P foot is to accommodate the new needle threader. It was established that there was something in the design of the needle threader and the previous feet not co-ordinating 100% of the time, so a redesign was necessary.

    Let us know how your upgrade goes. Mine is done and it was exciting to get the new stuff. The screen is now "pink" which doesn't particularly match my "turquoise" line just below the screen but that's OK - I don't focus on that anyway when I'm sewing. I need to try out that new stuff soon and I'll report in on that when I do.

    Cheryl
    Posted: Oct 04 2017 By: CherylAnn
  2. RE: Quilt Maker 15000 Upgrade

    My machine has been upgraded but there seems to be some confusion as to where to get the Verizon link upgrades. I have been looking through the website but do not seem to be able to find them. The instructions in the upgrade box guide calls for a USB stick but there was not one in the box. My dealer has no idea. Where are they located? I have found previous upgrades on the website.

    Thanks for your help,
    Margaret Content is edited
    Posted: Oct 18 2017 By: Txmaid
  3. RE: Quilt Maker 15000 Upgrade

    I think you mean HORIZON Link Suite (HLS) update - your dealer will register that you have done the update when the technician puts on the new needle threader and does the update with the USB provided to only the dealers. You will receive an email from Janome (mine came from Janome America) with the link to the update. Make sure you follow the directions EXACTLY or you may have problems. I had to uninstall the previous HLS before doing the update. I have Windows 10, so if you have Window 7, your method may be different.

    Cheryl
    Posted: Oct 22 2017 By: CherylAnn
  4. RE: Quilt Maker 15000 Upgrade

    I took my machine to dealer to put in the update and have a cleaning. There was no charge on the update work but maybe I have the best dealer in the country. The accessories foot upgrade is additional and if you do the update you can use the feet, otherwise no need to purchase. I did purchase it and It is the greatest value on the market. The new updates are also wonderful.
    Posted: Nov 06 2017 By: MMO
  5. RE: Quilt Maker 15000 Upgrade

    Ha, yes Cheryl I did mean Horizon Link Suite (HLS)!. The technician did call and sent me the upgrade from Janome to upgrade Horizon Link Suite. Ready and excited to go!
    Posted: Nov 06 2017 By: Txmaid
  6. RE: Quilt Maker 15000 Upgrade

    Ha, yes Cheryl I did mean Horizon Link Suite (HLS)!. The technician did call and sent me the upgrade from Janome to upgrade Horizon Link Suite. Ready and excited to go!
    Posted: Nov 06 2017 By: Txmaid
DEALERS
The TWO Closest Dealers to you are:
44933 GEORGE WASHINGTON BLVD, SUITE 110 , ASHBURN VA, 20147
http://www.ashburnsewing.com
15926 LUANNE DR , GAITHERSBURG MD, 20877
301-527-0598
www.capitalquilts.com
Find Additional Dealers