Apr 18 2017
My daughter got a graceful gray sewing machine for Christmas. It's super noisy and now it's not sewing. It has difficulty pulling the bobbin thread up and it rattles and shakes when sewing. It doesn't stitch most of the time and when it does the thread is crazy loopy on the bottom. It definitely seems to be a bobbin issue. It's rattly and noisy and doesn't seem to be functioning. I have used other thread, used other fabric, replaced the needle, re-made bobbins, tried different bobbins, rethread the thing a hundred million times. I know it's under warranty but I got it on Amazon and I'm not sure how that works. Our local store says it's only under warranty if I bought it from them and with it being a $70 machine, I'm not really wanting to spend that to fix it. Any suggestions?